Terms and conditions

Before accessing our website www.lorena-arevalo.com, we ask you to carefully read the general terms and conditions detailed below, since any present or future Lorena Arevalo service will be subject to the particular terms and conditions of use applicable to said services.

MODIFICATION IN THE TERMS AND CONDITIONS OF USE
Lorena Arevalo may modify, add, delete and/or update the Terms and Conditions at any time, for any reason and/or without prior notice, which will continue to be mandatory from the moment of their publication. The Terms and Conditions can be consulted at any time.

SALES SCHEDULE
www.lorena-arevalo.com will be available 365 days a year, 24 hours a day.

RESPONSIBILITY
In no case will Lorena Arévalo be liable for the improper use that some visitors may make of the exhibited materials.

Likewise, you would be acknowledging and recording that Lorena Arevalo is not infallible, therefore, at any time and without prior notice, circumstances beyond our control may occur that mean that it is not operational for a certain period of time.

In these cases, Lorena Arevalo will try to restore its website as quickly as possible, without any type of responsibility being imputed to it.

Since Lorena Arevalo will be able to post thousands of products for sale through its website, there is a possibility that some errors may appear in the content of each of the products.

Lorena Arévalo is not responsible for viruses or other elements in the content of www.lorena-arevalo.com that may cause alterations in the user’s computer system or in the electronic documents stored in their computer systems. Nor will it be liable for damages caused to the client from the inappropriate use of the technologies made available to them, whatever the way in which they are used inappropriately.

RESPONSIBILITY OF THE CUSTOMER FOR THE CORRECT DELIVERY OF THEIR ORDER
You are responsible for the information you register on www.lorena-arevalo.com. Therefore, you are solely responsible to Lorena Arévalo and third parties for the consequences that may arise from use for illicit purposes or effects or contrary to these Terms and Conditions of Use.
Likewise, the client is responsible for the information provided for the correct registration and dispatch of his/her order.

The customer’s name, exact address and contact telephone number must be duly written in the required fields when making the purchase.
Lorena Arevalo is not responsible for orders that cannot be dispatched effectively due to errors in the registered information. In this case, if your order returns to us, you are responsible for paying the new fees for a flat rate delivery to your address. For more information for Returned packages Please read the Shop Policies.

Common mistakes:
Typos in the delivery address
Home/office number error
The district placed is different from the actual delivery address
The department number is not placed in the event that the delivery is in the building
The contact telephone number is misspelled

PAYMENT METHODS
You can use the following means of payment methods through the shop:


Credit card in up to 12 installments: Visa, Mastercard, Diners Club and American Express
Debit card: Visa and Mastercard


In the event that the payment gateway rejects your card, check that:
The card is not expired.
The card is not expired.
The card has sufficient funds to make the payment.
The card is not enabled for online purchases. You must authorize online payments or payments abroad by calling your bank or through your mobile banking.
That the credit limit of your card has not been reached.